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Fitness Manager

  • Unique opportunity for an experienced and personable Venue Manager
  • Manage our diverse Fitness Centre – including gym, fitness studio and multipurpose spaces
  • Full Time Permanent 35 hr/week position
  • Fun and energetic environment


At UQ Sport, we are firm believers that work should not be dull and boring! Our team is passionate about creating an awesome culture that promotes work-life balance, health and wellbeing, and most importantly, fun!

We are proud to work at UQ Sport, and it shows in the exceptional work we do! Our not-for-profit organisation delivers almost 400 diverse programs to University of Queensland students, staff and alumni, as well as the general public, across UQ’s St Lucia and Gatton campuses.

We are regarded as one of Australia’s leading employers – Human Resources Director (HRD) Magazine awarded us a Bronze Medal in its 2016 ‘Employer of Choice’ Survey – and with good reason!

We offer flexible working conditions, extensive learning opportunities and a wide range of staff benefits (ones that will make your friends jealous) to our squad of more than 60 permanent staff, and over 200 casuals.


UQ Sport is seeking an adaptable, personable and business focused Fitness Manager for the leadership of our energetic team, and the operational management of our Fitness Centre. This is a fantastic management opportunity for a leader with operational knowledge of the fitness industry and the running of a fitness centre. Reporting to the Operations Manager, this role will ensure sales and financial sustainability of the venue by providing a consistent customer experience and access to a variety of service and programs.

In this role you will be responsible for the development and delivery of the operational plan for the Fitness Centre ensuring alignment with the corporate strategy. You will oversee the use of the facilities to increase participation and meet customer needs. You will thrive through effectively developing and fostering positive relationships with staff and key stakeholders, to support a consistent sales and service focus across the fitness operations. You will provide leadership and management to the Fitness Centre team, inspiring them to develop initiatives to drive the growth of programs. You will also ensure staff are given the correct training to be responsible for the day to day operations and business performance, whilst also meeting the compliance requirements of their roles.


You will have a minimum of 3 years previous venue management experience, preferably in the fitness industry, with a demonstrated high level of business and financial acumen. Your initiative and ability to think outside of the box will see you and your team delivering outstanding results and exceptional customer service. Your proven experience in successfully increasing program participation will be key to your success in this role. You are approachable, resilient, and a great delegator with excellent communication skills and a strong team focus. Your collaborative relationship building approach will see you motivating your team and integrating well within the organisation and key stakeholders. Having experience from a variety of gyms/fitness centres will put you ahead of the rest.

Please note you must have, or be willing to obtain, the following qualifications,

  • Current First Aid Certificate
  • Current CPR Certificate


  • FREE access to all UQ Sport venues
  • FREE entry to group fitness programs
  • Discount on a range of UQ Sport offerings
  • Access to fully subsidised income protection
  • Access to the Employee Assistance Program (EAP)
  • Annual Leave Loading (17.5%)
  • Additional paid leave over the Christmas break


Applications close Sunday, 28 February 2021. To be considered for this role you must submit a cover letter outlining how you meet the skills and experience outlined above and in the Position Description. All applications must be emailed to hrapplications@uqsport.com.au. Candidates may be contacted for interviews immediately.

For further information about this recruitment activity, please contact Johnathon Turner , Operations Manager at JohnathonT@uqsport.com.au

Position Description