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What can we help you with?
Learn-to-Swim FAQs
- Can my child practise at the UQ Sport Aquatic Centre outside of their program time?
- What is the cancellation policy?
- I am a Bubble Club member. What happens when my baby turns 6 months old?
- Am I entitled to a discount if my child attends multiple Learn-to-Swim classes per week, and/or I have other children enrolled in classes?
- How will my child be placed in the correct level, and when will I know they are ready to progress to a new level?
Social Sport FAQs
- What is the maximum number of players allowed on a team?
- How old do I have to be to play?
- I’ve just enrolled as an individual. What do I have to do now?
- My friend and I just enrolled as individuals. Can we play in the same team?
- Will games be played on Public Holidays and during Semester breaks?
Memberships FAQs
- How do I cancel or suspend my Direct Debit Membership?
- Do I get the discount prices if I am from a different university?
- What Memberships do you offer?
- What other options are there if I don’t want to commit to a Membership?
- My question hasn’t been answered. Where can I get further information?