The best way to get new volunteers both comfortable and set up for success is by walking them through a simple induction program.
Here’s an induction process you can use as a starting point for your club:
Basics
Welcome
Introductions
Facility tour
Assign a mentor
The club
About the club
Essential documentation
The role
Description
Work essentials
When complete, it’s a good idea to have new volunteers acknowledge in writing that they have received and understood the information shared during the induction process.
The induction process for general volunteers will be less formal than for management committee members, but they are an important part of the team and will need information and support to complete their jobs safely and effectively.
Don’t just set and forget – regular check ins and thanks will help volunteers feel valued, appreciated and motivated, as will access to ongoing training. Done well, the induction and follow up process sets up long term relationships, inspires prospective volunteers and ultimately helps both the club and the volunteers meet their objectives.