What can we help you with?

Would you like to set Gatton as your preferred campus?

What can we help you with?

Fitness Centre FAQs

  • What are the Fitness Centre's opening hours?
  • When is peak time at the Fitness Centre?
  • What do I need to bring when I come to the gym?
  • What etiquette do I need to follow at the Fitness Centre?
  • Where can I put my bag at the Fitness Centre? Do you have lockers for hire?
  • Will there be Trainers in the gym if I need any help?
  • Do I get a gym induction/program with my Membership?
  • What is the difference between a fitness consultation and assessment?
  • How do I get to the UQ Sport Fitness Centre?
  • Where can I park?
  • How do I book a Group Fitness class?
  • Is there a lockout time if I’m late for a Group Fitness class?
  • How do I book Squash, Badminton or Indoor Soccer?
  • If I have a Membership, do I need to book to play Badminton or use the Martial Arts gym even if it’s not in use?
  • How far in advance do I need to book Squash?
  • What Memberships do you offer and where can I find out more about them?
  • My question hasn’t been answered. Where can I get further information?
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Aquatic Centre FAQs

  • What are the Aquatic Centre's opening hours?
  • When is peak time at the Aquatic Centre?
  • What do I need to bring when I come to the Pool?
  • What etiquette do I need to follow at the Aquatic Centre?
  • Do you have lockers for hire at the Aquatic Centre?
  • What lanes are free for general swimming?
  • Are the Pools heated?
  • When is the Program Pool available to the public?
  • I'm a student. Do I get a discount on Pool entry or swimming lessons?
  • How do I get to the UQ Sport Aquatic Centre?
  • Where can I find more information about Learn-to-Swim programs?
  • My question hasn’t been answered. Where can I get further information?
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Learn-to-Swim FAQs

  • Can my child practise at the UQ Sport Aquatic Centre outside of their program time?
  • What is the cancellation policy?
  • I am a Bubble Club member. What happens when my baby turns 6 months old?
  • Am I entitled to a discount if my child attends multiple Learn-to-Swim classes per week, and/or I have other children enrolled in classes?
  • How will my child be placed in the correct level, and when will I know they are ready to progress to a new level?
  • Where will Kids Learn-to-Swim classes be held?
  • Do I need to participate and/or supervise my children in their swimming lesson?
  • What if my child has a medical condition or needs to take medication during a program?
  • What policies does UQ Sport have?
  • Does UQ Sport have insurance?
  • What is the ratio of children to instructors?
  • How do I enrol in a Swim Program?
  • What does my child need to bring to each lesson?
  • My child is unwell and has missed a class. Is there a make-up policy?
  • Which level is appropriate for my child?
  • When can my child progress to the next level?
  • Do you conduct water safety components in programs?
  • Can I transfer to another day if the time is no longer convenient?
  • Are private lessons available?
  • Are the Pools heated?
  • What happens in bad weather?
  • Where can I park?
  • My question hasn’t been answered. Where can I get further information?
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Kids Programs FAQs

  • What if my child has a medical condition or needs to take medication during a program?
  • What happens if my child is injured?
  • What policies does UQ Sport have?
  • Does UQ Sport have insurance?
  • What is the refund/cancellation policy?
  • What happens if I’m running late dropping off my child to a program?
  • What happens if I’m running late to pick up my child from a program?
  • What qualifications do coaches hold?
  • What is the ratio of children to instructors?
  • Can I enrol my child in a program after the start date?
  • Where do I meet at the beginning of the program?
  • Can parents/carers stay and watch children during their lesson?
  • What happens if my child misses a lesson?
  • When can my child progress to the next level?
  • Can my child practise outside of their program time at one of the UQ Sport venues?
  • Are private coaching lessons available?
  • Are child care benefits available for the Kids Club?
  • Can I enrol my child in the Kids Club Holiday program for individual days?
  • My question hasn’t been answered. Where can I get further information?
  • Where can I park?
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Social Sport FAQs

  • What is the maximum number of players allowed on a team?
  • How old do I have to be to play?
  • I’ve just enrolled as an individual. What do I have to do now?
  • My friend and I just enrolled as individuals. Can we play in the same team?
  • Will games be played on Public Holidays and during Semester breaks?
  • Are there grading weeks at the start of the season?
  • Is my team able to change the division we’re in?
  • When will the fixtures be released?
  • My question hasn’t been answered. Where can I get further information?
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Memberships FAQs

  • How do I cancel or suspend my Direct Debit Membership?
  • Do I get the discount prices if I am from a different university?
  • What Memberships do you offer?
  • What other options are there if I don’t want to commit to a Membership?
  • My question hasn’t been answered. Where can I get further information?
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Tennis Centre FAQs

  • What are the Tennis Centre's opening hours?
  • When is peak time at the UQ Sport Tennis Centre?
  • What do I need to bring when I come to play tennis?
  • Do you hire tennis racquets?
  • How do I book a tennis court?
  • Do you have lockers for hire at the Tennis Centre?
  • How do I join a coaching program?
  • I have never played tennis before but I would like to learn. Is there a program I can join?
  • What is the difference between the UQ Sport Tennis Centre and the UQ Tennis Club?
  • What Memberships do you offer and where can I find out more about them?
  • How do I get to the UQ Sport Tennis Centre?
  • Where can I park?
  • My question hasn’t been answered. Where can I get further information?
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College Sport FAQs

  • What is College Sport?
  • Who can get involved?
  • How do I get involved?
  • My question hasn’t been answered. Where can I get further information?
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Athletics Centre FAQs

  • What are the Athletics Centre's opening hours?
  • When is peak time at the UQ Sport Athletics Centre?
  • What do I need to bring when I go to the track?
  • How do I book the Athletics Centre for an event?
  • I’m a student. Do I get a discount on track use or athletics coaching?
  • Does the Athletics Centre run competitions?
  • What Memberships do you offer and where can I find out more about them?
  • How do I get to the UQ Sport Athletics Centre?
  • Where can I park?
  • My question hasn’t been answered. Where can I get further information?
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UQ Sporting Scholarships FAQs

  • Who is eligible to apply?
  • How many Scholarships are on offer?
  • How long does the Scholarship last for?
  • What are the Scholarships worth?
  • In what sports are Scholarships offered?
  • The sport I play is not a sport that's offered at UQ. Am I still eligible?
  • Can I submit a hard copy application?
  • What happens if some of my personal information changes after I have submitted an application?
  • Why do you need copies of our Australian Taxation Office (ATO) Notice of Assessments?
  • What if I can’t produce the ATO Notice of Assessment from the last financial year?
  • What happens if I don’t submit all the required supporting documentation?
  • Can I send additional information on sporting and academic achievements?
  • What happens if I have submitted my application and then I achieve excellent sporting results?
  • When can I submit an application?
  • Will submitting an early application better my chances of receiving a Scholarship?
  • Is it possible to start the online application, save it, and come back to it later?
  • Are late applications accepted?
  • What happens if I accidentally submit an unfinished application?
  • How will I know if I have successfully submitted my application?
  • I want to apply for all Scholarships – do I need to complete separate application forms?
  • What are my chances of getting a Scholarship?
  • Are Scholarships awarded to first year and new students, or are they more often awarded to more experienced athletes?
  • When will I find out if I have received a Scholarship?
  • If I am successful, how can I spend the Scholarship money?
  • Can I study part-time on a Scholarship?
  • How does the Scholarship money affect my income?
  • If I get a Scholarship, what do I have to do?
  • How can I become a member of a UQ Sport club?
  • How can I compete in UniSport events?
  • Can I hold more than one Scholarship at a time?
  • Can successful applicants re-apply for a Scholarship?
  • My question hasn’t been answered. Where can I get further information?
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Short Courses FAQs

  • How do I enrol in a Short Course?
  • What are the age restrictions for Short Courses?
  • Can I participate if I’m not a UQ student?
  • Am I eligible for discount?
  • Do I get the discount prices if I am from a different university?
  • What is the refund/cancellation policy?
  • What if I miss the start of a Course?
  • What happens if I miss a class?
  • Who will my instructor be?
  • What do I need to bring for my Course?
  • Do I need dance shoes for the dance Courses?
  • What happens if the weather is bad for outdoor Courses?
  • My question hasn’t been answered. Where can I get further information?
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Personal Training

  • How do I get started?
  • I haven’t done any exercise in a few years. Can I jump straight into Personal Training?
  • Do you cater to people with special needs or conditions?
  • When can I train?
  • Can I choose who my personal Trainer is?
  • What type of training is conducted during sessions?
  • What do I need to bring to a Personal Training session?
  • Do you offer any performance testing as part of Personal Training sessions?
  • My question hasn’t been answered. Where can I get further information?
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Gatton FAQs

  • What are UQ Sport Gatton's opening hours?
  • What do I need to bring when I come to the gym?
  • What etiquette do I need to follow at the Gatton Fitness Centre?
  • Do you have lockers for hire at UQ Sport Gatton?
  • Will there be Trainers in the gym if I need any help?
  • Do I get a gym induction/program with my Membership?
  • Is the Pool heated?
  • What Memberships do you offer and where can I find out more about them?
  • How do I get to UQ Sport Gatton?
  • My question hasn’t been answered. Where can I get further information?
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Courts FAQs

  • Can I book a Netball, Basketball or Beach Volleyball court?
  • Do I need to pay to play on the netball, basketball or beach volleyball courts?
  • Where are the courts located?
  • My question hasn’t been answered. Where can I get further information?
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Nationals Div 1 & 2 FAQs

  • Do I need to register on the Australian University Sport website?
  • When do registration open?
  • How much does it cost and what does the cost include?
  • How can I pay?
  • Can i register late?
  • What happens if I need to withdraw from the event?
  • What happens if I accidentally register information incorrectly?
  • How can I get involved as a sports specific manager?
  • Who else travels with Team UQ?
  • Can I compete in more than one sport, or at both Div 1 and Div 2 Nationals?
  • What if my sport isn’t offered at Nationals Div 1 or Div 2?
  • I'm interested in going, but don't know who to contact?
  • My question hasn’t been answered, where can I get further information?
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Kids Parties FAQs

  • How can I book a party?
  • Do I have to pay a booking fee?
  • Do I get any confirmation after I book?
  • What ages is the Pool party aimed at?
  • Are there trained Lifeguards on duty during the Fun and Splash Party?
  • What if some of the children are weaker swimmers?
  • Do parents/adults have to pay an entry fee?
  • What happens if there is bad weather on the day of the party?
  • My question hasn’t been answered. Where can I get further information?
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