What can we help you with?

Would you like to set Gatton as your preferred campus?

What can we help you with?

Fitness Centre FAQs

  • What are the Fitness Centre's opening hours?
  • When is peak time at the Fitness Centre?
  • What do I need to bring when I come to the Fitness Centre?
  • What etiquette do I need to follow at the Fitness Centre?
  • Where can I put my bag at the Fitness Centre? Do you have lockers for hire?
  • Will there be Trainers in the Gym if I need any help?
  • Do I get a Gym induction or program with my Membership?
  • How do I check-in for a Group Fitness class?
  • Is there a lockout time if I’m late for a Group Fitness class?
  • How do I book Squash or Badminton Courts?
  • How do I book a space in the Sports Hall or Martial Arts Gym?
  • If I have a Membership, do I need to book to use the Sports Hall or Martial Arts Gym even if they are not in use?
  • How far in advance do I need to book Squash?
  • What Memberships do you offer and where can I find out more about them?
  • How do I get to the UQ Sport Fitness Centre?
  • Where can I park?
  • My question hasn’t been answered. Where can I get further information?
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Aquatic Centre FAQs

  • What are the Aquatic Centre's opening hours?
  • When is peak time at the Aquatic Centre?
  • What do I need to bring when I come to the Pool?
  • What etiquette do I need to follow at the Aquatic Centre?
  • Do you have lockers for hire at the Aquatic Centre?
  • What lanes are free for lap swimming?
  • Are the Pools heated?
  • When is the Learn-to-Swim Program Pool available to the public?
  • I'm a student. Do I get a discount on Pool entry or swimming lessons?
  • How do I get to the Aquatic Centre?
  • Where can I park?
  • Where can I find more information about Learn-to-Swim programs?
  • My question hasn’t been answered. Where can I get further information?
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Learn-to-Swim FAQs

  • How do I enrol in a Learn-to-Swim Program?
  • How can I track my child’s progress?
  • How do I change my lesson enrolment to another day or time?
  • Can my child practice at the Aquatic Centre outside of their program time?
  • What is the Swim School cancellation policy?
  • Am I entitled to a discount if my child attends multiple Learn-to-Swim classes per week, and/or I have other children enrolled in classes?
  • How will my child be placed in the correct level, and when will I know they are ready to progress to a new level?
  • When can my child progress to the next level?
  • What are the UQ Sport Kids Learn-to-Swim levels?
  • Where are Kids Learn-to-Swim classes held?
  • What is the ratio of children to instructors?
  • Do I need to participate and/or supervise my children in their swimming lesson?
  • What if my child has a medical condition or needs to take medication during a program?
  • What policies does UQ Sport have?
  • Does UQ Sport have insurance?
  • What does my child need to bring to each lesson?
  • My child is unwell and has missed a class. Is there a make-up policy?
  • Do you conduct water safety components in programs?
  • Can I transfer to another day if the time is no longer convenient?
  • Can I transfer to another day if the time is no longer convenient?
  • Are private lessons available?
  • Are the Pools heated?
  • What happens in bad weather?
  • Where can I park?
  • My question hasn’t been answered. Where can I get further information?
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Social Sport FAQs

  • What is the maximum number of players allowed on a team?
  • How old do I have to be to play?
  • I’ve just enrolled as an individual. What do I have to do now?
  • My friend and I just enrolled as individuals. Can we play in the same team?
  • Will games be played on Public Holidays and during Semester breaks?
  • Are there grading weeks at the start of the season?
  • Is my team able to change the division we’re in?
  • When will the fixtures be released?
  • My question hasn’t been answered. Where can I get further information?
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Memberships FAQs

  • How do I update my personal details?
  • Can I buy a new Membership online?
  • How do I suspend my Membership?
  • How do I cancel my Direct Debit Membership?
  • Can I cancel my 4 or 12 Month Membership?
  • Do I get a discounted rate if I am a student from a different university?
  • What Memberships include complimentary Fitness Consultations?
  • What Memberships do you offer?
  • How do I check-in for a Group Fitness class?
  • What other options are there if I don’t want to commit to a Membership?
  • What is the Minimum Term for Direct Debit Memberships?
  • My question hasn’t been answered. Where can I get further information?
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Tennis Centre FAQs

  • What are the Tennis Centre's opening hours?
  • When is peak time at the Tennis Centre?
  • What do I need to bring when I come to play tennis?
  • Do you hire tennis racquets?
  • Can I buy playing equipment at the Tennis Centre?
  • How do I book a tennis court?
  • When can I book a tennis court using my Gold Membership?
  • Do you have lockers for hire at the Tennis Centre?
  • How do I join a coaching program?
  • I have never played tennis before but I would like to learn. Is there a program I can join?
  • What is the difference between the UQ Sport Tennis Centre and the UQ Tennis Club?
  • I have lost property at the Tennis Centre. How can I get it back?
  • What Memberships do you offer and where can I find out more about them?
  • How do I get to the UQ Sport Tennis Centre?
  • Where can I park?
  • My question hasn’t been answered. Where can I get further information?
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College Sport FAQs

  • What is College Sport?
  • Who can get involved?
  • How do I get involved?
  • My question hasn’t been answered. Where can I get further information?
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Elite Athlete Program FAQs

  • Who is eligible to apply for Elite Athlete Status?
  • How do I apply for Elite Athlete Status?
  • When can I apply for Elite Athlete Status?
  • What supporting documentation do I need?
  • Once approved, how long does Elite Athlete Status last?
  • What support do I get with Elite Athlete Status?
  • I have Elite Athlete Status, now what?
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UQ Sporting Scholarships FAQs

  • Who is eligible to apply for a Sporting Scholarship?
  • How many Sporting Scholarship positions are on offer?
  • How long does the Scholarship last for?
  • What are Sporting Scholarships worth?
  • In what sports are Sporting Scholarships offered?
  • The sport I play is not a sport that's offered at UQ. Am I still eligible?
  • Can I submit a hard copy application?
  • What happens if some of my personal information changes after I have submitted an application?
  • Why do you need copies of my most recent Australian Taxation Office (ATO) Notice of Assessment?
  • What if I can’t produce the ATO Notice of Assessment from the last financial year?
  • What happens if I don’t submit all the required supporting documentation?
  • Can I send additional information on sporting and academic achievements once the application period has closed?
  • What happens if I have submitted my application and then receive an excellent sporting result?
  • When can I submit an application?
  • Will submitting an early application better my chances of receiving a Scholarship?
  • Is it possible to start the online application, save it, and come back to it later?
  • Are late applications accepted?
  • What happens if I accidentally submit an unfinished application?
  • How will I know if I have successfully submitted my application?
  • I want to apply for all Sporting Scholarships - do I need to complete a separate application for each?
  • What are my chances of getting a Sporting Scholarship?
  • Are Sporting Scholarships awarded to first year and new students, or are they often awarded to more experienced continuing students?
  • When will I find out if I have received a Sporting Scholarship?
  • If I am successful, how can I spend the Sporting Scholarship money?
  • Can I study part-time on a Sporting Scholarship?
  • How does the Sporting Scholarship money affect my income?
  • If I get a Sporting Scholarship, what do I have to do?
  • How can I become a member of a UQ Sporting Club?
  • How can I compete at intervarsity events, like UniSport Nationals?
  • Can I hold more than one Scholarship at a time?
  • Can successful applicants re-apply for a Sporting Scholarship the following year?
  • My question has not been answered, where can I get further information?
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Personal Training

  • How do I get started?
  • I haven’t done any exercise in a few years. Can I jump straight into Personal Training?
  • Do you cater to people with special needs or conditions?
  • When can I train?
  • Can I choose who my personal Trainer is?
  • What type of training is conducted during sessions?
  • What do I need to bring to a Personal Training session?
  • Do you offer any performance testing as part of Personal Training sessions?
  • My question hasn’t been answered. Where can I get further information?
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Gatton FAQs

  • What Memberships do you offer and where can I find out more about them?
  • How do I get to UQ Sport Gatton?
  • My question hasn’t been answered. Where can I get further information?
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Courts FAQs

  • How do I book a Tennis, Squash or Badminton Court?
  • How do I book a court in the Sports Hall at the Fitness Centre?
  • Do I need to pay to play on Outdoor Courts?
  • Where are the courts located?
  • My question hasn’t been answered. Where can I get further information?
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UniSport Nationals FAQs

  • Do I need to register on the UniSport website to compete at UniSport Nationals?
  • When do registrations open?
  • How much does it cost to attend a UniSport Nationals event, and what does the cost include?
  • What happens if I need to withdraw from my UniSport Nationals event?
  • What happens if I accidentally register information incorrectly?
  • How can I get involved as a Sport-specific Manager (SSM)?
  • Do staff members travel with Team UQ to UniSport Nationals events?
  • Can I compete in more than one sport, or multiple UniSport Nationals events?
  • What if my sport isn’t offered at UniSport Nationals Div 1 or 2?
  • I am interested in competing at UniSport Nationals. How do I register my interest?
  • My question hasn’t been answered. Where can I get further information?
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Tennis Centre (St Lucia): Cardio Tennis classes temporarily suspended from Monday 7 December
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Tennis Centre (St Lucia): limited courts available due to resurfacing
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