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What can we help you with?
Learn-to-Swim FAQs
- Can my child practise at the UQ Sport Aquatic Centre outside of their program time?
- What is the cancellation policy?
- I am a Bubble Club member. What happens when my baby turns 6 months old?
- Am I entitled to a discount if my child attends multiple Learn-to-Swim classes per week, and/or I have other children enrolled in classes?
- How will my child be placed in the correct level, and when will I know they are ready to progress to a new level?
Social Sport FAQs
- What is the maximum number of players allowed on a team?
- How old do I have to be to play?
- I’ve just enrolled as an individual. What do I have to do now?
- My friend and I just enrolled as individuals. Can we play in the same team?
- Will games be played on Public Holidays and during Semester breaks?
Memberships FAQs
- How do I cancel or suspend my Direct Debit Membership?
- Do I get the discount prices if I am from a different university?
- What Memberships do you offer?
- What 4 Month Memberships will be available to purchase as of 1 February 2019?
- What other options are there if I don’t want to commit to a Membership?
UniSport Nationals FAQs
- Who coordinates the team to compete at UniSport Nationals on behalf of UQ?
- When and where are UniSport Nationals held?
- Who is eligible to compete for Team UQ at UniSport Nationals?
- I have deferred study, or am about to graduate. Can I still compete for Team UQ at UniSport Nationals?
- Do I need to qualify to compete at UniSport Nationals?
Membership Changes (February 2019)
- Can I purchase a 3 Month Membership as of 1 February 2019?
- I purchased a 3 Month Membership prior to 1 February 2019. Will an extra month be credited to my existing 3 Month Membership now a 4 Month Membership has been introduced?
- What 4 Month Memberships will be available to purchase as of 1 February 2019?
- What is the Minimum Term for Direct Debit Memberships?
- Will the complimentary 60-minute Fitness Consultation be available to Gold, Gym/Cardio and Gym/Pool Members as of 1 February 2019?
PT / Fitness Consultation Sessions
- Will the complimentary 60-minute Fitness Consultation be available to Gold, Gym/Cardio and Gym/Pool Members as of 1 February 2019?
- What is involved in the three complimentary 30-minute Personal Training sessions available to new and renewing Gold Members?
- What is involved in the complimentary 30-minute Fitness Consultation available to Gold, Gym/Cardio and Gym/Pool Members?
- How do I book a complimentary 30-minute Personal Training session, or 30-minute Fitness Consultation, as part of my Membership?
- What are the Tennis Centre's opening hours?
- When is peak time at the UQ Sport Tennis Centre?
After 5pm every day is when the UQ Sport Tennis Centre tends to be at its busiest.
- What do I need to bring when I come to play tennis?
A drink bottle, towel, correct footwear (enclosed), appropriate tennis attire, and a racquet if you have one.
- Do you hire tennis racquets?
Yes! You can hire racquets from the Tennis Centre and purchase tennis balls, if needed.
- How do I book a tennis court?
Making a tennis court booking can be done by contacting the Tennis Centre, or by completing an online booking.
- Do you have lockers for hire at the Tennis Centre?
Unfortunately, we do not have lockers for hire but there is plenty of space to leave your possessions court-side while you play.
- How do I join a coaching program?
Please contact the UQ Sport Tennis Centre to enrol in Group or Private Coaching program.
- I have never played tennis before but I would like to learn. Is there a program I can join?
There definitely is! Most players come to us as complete beginners and either join Group or Private Coaching program.
- What is the difference between the UQ Sport Tennis Centre and the UQ Tennis Club?
The UQ Sport Tennis Centre and the UQ Tennis Club work together to cover a wide variety of customer needs.
The UQ Sport Tennis Centre provides court hire, coaching programs for adults and kids, and merchandise in the Pro Shop.
The UQ Tennis Club, located next to the courts, organises fixtures, social tennis, & tournaments.
- What Memberships do you offer and where can I find out more about them?
- How do I get to the UQ Sport Tennis Centre?
- Where can I park?
- My question hasn’t been answered. Where can I get further information?
